Last updated: May 2026

Pamoja Community Development CIC respects your privacy and is committed to protecting your personal information.

This Privacy & Cookie Policy explains what personal information we collect through this website, how we use it, who we share it with, how long we keep it, and the rights you have.

Who we are

This website is operated by Pamoja Community Development CIC, a Community Interest Company registered in England and Wales.

Company number: 16403233
Contact email: info@pamojacommunitydevelopment.org

For the purposes of UK data protection law, Pamoja Community Development CIC is the data controller for personal information collected through this website.

What information we collect

We may collect personal information when you visit this website, complete a form, contact us, sign up to receive updates, or make a donation.

This may include:

• Your name

• Your email address

• Your phone number

• Your organisation

• Your area of interest

• Any message or enquiry you submit

• Donation or payment details, where relevant

• Information about your browser, device, network and IP address

• Information about how you use this website, such as pages visited, links clicked, scrolling activity and timestamps

We only collect information that is needed for the purposes set out in this policy.

How we use your information

We may use your personal information to:

• Respond to your enquiries

• Manage partnership, funding or volunteering conversations

• Process donations or payments

• Send updates or marketing emails, where you have agreed to receive them

• Understand how visitors use our website

• Improve our website, communication and services

• Meet legal, accounting or regulatory obligations

• Protect the security and operation of our website

Our lawful bases for using your information

Under UK data protection law, we must have a lawful basis for using your personal information.

Depending on how you interact with us, we may rely on:

Consent
Where you have actively agreed to something, such as receiving marketing emails or accepting non-essential cookies.

Legitimate interests
Where we need to use your information in a reasonable way to respond to enquiries, manage relationships, understand website activity, improve our work, or communicate with supporters and partners.

Contract
Where we need to process information to provide something you have requested or to take steps before entering into an agreement.

Legal obligation
Where we need to keep certain records for legal, accounting, tax or regulatory reasons.

Website analytics

This website collects information to help us understand site traffic and activity.

This may include:

• Information about your browser, network and device

• Pages you visited before coming to this website

• Pages you view on this website

• Your IP address

• Clicks, internal links, searches, scrolling activity and timestamps

We use Squarespace analytics to understand how people use the website and to help us improve it.

Cookies

Cookies are small files or pieces of text that are placed on your device when you visit a website.

This website uses cookies and similar technologies to help the site work properly, keep it secure, understand website activity and improve user experience.

Necessary cookies

Necessary cookies are always used. These allow Squarespace, our website hosting platform, to securely serve this website to you.

Analytics and performance cookies

Analytics and performance cookies are used to help us understand website traffic, activity and performance.

Where required, these cookies are only used after you have acknowledged or accepted our cookie banner.

You can manage your cookie preferences through the cookie banner on this website. You can also change your browser settings to block or delete cookies.

Form submissions

When you submit information through a form on this website, we collect the information requested in the form so we can respond to your enquiry and manage our relationship with you.

This may include your name, email address, phone number, organisation, area of interest and message.

We provide this information to Squarespace, our website hosting provider, so they can provide website services to us.

We may also store form submissions using Google Drive for internal administration and record keeping.

Donations and payments

If you make a donation or payment through this website, we may collect information needed to process and record that transaction.

Payment processing is handled by third-party payment providers. We do not store full card details ourselves.

As we use Squarespace Payments, payment processing will involve Squarespace, Stripe and fraud prevention services such as Sift. These providers process information in line with their own privacy policies.

We may keep donation and payment records where required for accounting, tax, legal and regulatory purposes.

Marketing emails

We may send you updates or marketing emails if you have agreed to receive them.

You can unsubscribe at any time by clicking the unsubscribe link at the bottom of our emails or by contacting us directly.

We may use Squarespace Email Campaigns or another email marketing provider to send emails and manage our mailing list.

Blog comments

If you comment on a blog post, we may collect the personal information you provide, such as your name, email address, website URL and comment.

Your name and comment may be publicly visible on the website.

We may also collect information about your browser, device and IP address to help prevent spam, abuse or repeated actions.

Fonts

This website may use font files provided by Google Fonts, Adobe Fonts or Squarespace.

To display fonts correctly, these providers may receive technical information such as your browser, device, IP address and details of the page you are viewing.

Who we share your information with

We only share personal information where necessary.

We may share information with:

• Squarespace, our website hosting and analytics provider

• Payment processors, where donations or payments are made

• Email marketing providers, where you have signed up to receive updates

• Google Drive, where form submissions or documents are stored

• Professional advisers, where needed

• IT, website or administrative support providers

• Legal or regulatory authorities, where required by law

We do not sell your personal information.

International transfers

Some of our service providers may process personal information outside the UK or European Economic Area.

Where this happens, we rely on appropriate safeguards, such as contractual protections or other recognised transfer mechanisms, to help keep your information protected.

How long we keep your information

We only keep personal information for as long as necessary.

As a general guide:

• Enquiry form submissions may be kept for up to 2 years

• Partnership or volunteering correspondence may be kept for as long as the relationship remains active, and for a reasonable period afterwards

• Donation and payment records may be kept for up to 6 years

• Marketing email data is kept until you unsubscribe or ask us to delete it

• Website analytics data is kept according to Squarespace’s analytics retention settings

We may keep information for longer where required by law or where we have a legitimate reason to do so.

Your rights

You have rights over your personal information.

Depending on the circumstances, you may have the right to:

• Ask for a copy of the personal information we hold about you

• Ask us to correct inaccurate information

• Ask us to delete your information

• Ask us to restrict how we use your information

• Object to how we use your information

• Ask us to transfer your information to another organisation

• Withdraw consent where we rely on consent

To exercise any of these rights, please contact us at:

info@pamojacommunitydevelopment.org

Complaints

If you are concerned about how we use your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

Changes to this policy

We may update this Privacy & Cookie Policy from time to time.

Any updates will be published on this page with a revised “last updated” date.